Last Updated: August 2, 2025

At MATPA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share your data when you visit our website www.matpa.com.mx or contact us to request products, quotes, or services.

1. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, company, job title.

• Usage  Pages visited, session duration, IP addresses, device or browser type (via cookies).

• Order or quotation information: Product inquiries, technical requirements, estimated volumes, delivery location.

This information is collected when:

• You fill out a contact form.

• You request a quote or product sample.

• You subscribe to our newsletter (if applicable).

• You browse our website.

2. How We Use Your Information

We use your data to:

• Respond to your inquiries and quotation requests.

• Process and manage orders or business relationships.

• Improve our website and services.

• Send relevant product or promotional information (only if you have given consent).

• Comply with legal and tax obligations.

3. Legal Basis for Data Processing

We process your data based on:

• Your consent when providing the information.

• The execution of a commercial or pre-contractual relationship.

• MATPA’s legitimate interest in maintaining efficient communication with customers and suppliers.

4. Do We Share Your Information?

We do not sell or rent your information to third parties. We may share your data only with:

• Service providers who assist us in operating our website (hosting, email services, etc.), under strict confidentiality agreements.

• Competent authorities, when required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Under the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), you have the rights to:

• Access: Know what personal data we hold about you.

• Rectification: Correct inaccurate data.

• Cancellation: Request deletion of your data.

• Opposition: Object to the processing of your data.

To exercise these rights, send a request to: info@matpa.com.mx with the subject "ARCO Rights Request".

7. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can configure your browser to reject cookies, though some site features may be affected.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new update date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

MATPA Industrial Distributor
Email: info@matpa.com.mx